Shopping & Consumer Guides Travel & Transportation

Subaru EyeSight Settlement: What Owners Need to Know

The Subaru EyeSight Driver Assist Technology is a valuable safety feature in many Subaru vehicles, designed to help prevent accidents. However, some owners have reported issues with the system, leading to a class action lawsuit and a subsequent settlement. If you own a Subaru with EyeSight, understanding this settlement is important for knowing your rights and potential benefits.

This article provides a straightforward guide to the Subaru EyeSight settlement. We will explain what the settlement is about, who qualifies, and what steps you might need to take. Our goal is to offer clear, reliable information to help you navigate this topic with ease.

What is the Subaru EyeSight Settlement?

The Subaru EyeSight settlement resolves a class action lawsuit filed against Subaru of America, Inc. and Subaru Corporation. The lawsuit alleged that the EyeSight Driver Assist Technology in certain Subaru vehicles had defects.

Specifically, the plaintiffs claimed that the automatic emergency braking (AEB) system, a key component of EyeSight, could malfunction. These alleged malfunctions included unintended braking or deceleration, even when no obstacles were present. Such incidents could potentially lead to dangerous situations for drivers.

Which Subaru Vehicles and Model Years Are Affected?

The settlement generally covers a specific range of Subaru models and model years equipped with the EyeSight system. It is crucial to verify if your vehicle falls within this group to determine your eligibility for benefits.

Typically, the affected vehicles include:

  • 2017-2020 Subaru Impreza
  • 2018-2020 Subaru Crosstrek
  • 2019-2020 Subaru Ascent
  • 2018-2020 Subaru Legacy
  • 2018-2020 Subaru Outback
  • 2019-2020 Subaru Forester

Please note that this list is a general guide. For the most accurate and up-to-date information regarding specific VINs or production dates, it is always best to consult the official settlement website or legal documents.

Who is Included in the Settlement Class?

You are likely a “Settlement Class Member” if you currently own or lease, or previously owned or leased, one of the affected Subaru vehicles. This applies to vehicles purchased or leased in the United States, including Puerto Rico.

The settlement class typically includes all persons who purchased or leased a class vehicle from an authorized Subaru dealer in the United States. There may be specific exclusions, such as Subaru employees or certain government entities, so reviewing the official settlement notice is important.

What Does the Settlement Provide?

The Subaru EyeSight settlement offers various forms of relief to eligible class members. These benefits are designed to compensate owners for potential issues related to the EyeSight system.

The specific benefits can vary, but generally include:

  1. Extended Warranty Coverage: Eligible vehicles may receive an extension of the New Car Limited Warranty for the EyeSight system components. This extension typically adds coverage for a certain number of years or miles beyond the original warranty period.
  2. Reimbursement for Past Repairs: If you paid for out-of-pocket repairs or diagnostic services related to EyeSight system malfunctions prior to the settlement, you might be eligible for reimbursement. You would generally need to provide proof of these expenses.
  3. Cash Payments or Vouchers: In some cases, class members who experienced specific issues or met certain criteria might be eligible for a cash payment or a voucher. These could be tied to the number of times they brought their vehicle in for EyeSight-related concerns.
  4. Software Updates: Subaru may also offer or have already implemented software updates to improve the performance and reliability of the EyeSight system in affected vehicles.

The exact nature and amount of benefits depend on your specific circumstances and the terms of the settlement agreement. It is essential to understand which benefits apply to you.

How to Determine Your Eligibility and Claim Benefits

If you believe you are a member of the settlement class, there are several steps you should take to understand your eligibility and claim any benefits you are entitled to.

Step 1: Review the Official Settlement Notice

If you are an eligible class member, you should have received an official notice in the mail or via email. This notice contains detailed information about the settlement, including specific vehicle models, eligibility criteria, and instructions for filing a claim.

If you have not received a notice but believe you are eligible, check the official settlement website. The website address is usually provided in public announcements about the settlement.

Step 2: Understand the Claim Process

The settlement notice will outline the specific steps required to make a claim. This often involves:

  • Filling out a Claim Form: You will typically need to complete and submit a claim form. This form will ask for details about your vehicle and any issues you experienced.
  • Providing Documentation: For reimbursement claims, you will need to provide supporting documents. This could include repair invoices, receipts for parts, and service records. Keep clear copies of all documents you submit.
  • Meeting Deadlines: There are strict deadlines for submitting claim forms and any required documentation. Missing these deadlines could result in forfeiting your right to benefits. Mark these dates on your calendar.

Step 3: Submit Your Claim

Once you have gathered all necessary information and completed the claim form, submit it according to the instructions. This is usually done online through the official settlement website or by mail to a designated claims administrator.

Ensure that all information is accurate and complete before submission. Incomplete claims may be delayed or denied.

Key Deadlines to Remember

Settlements always come with important deadlines that must be met. These typically include:

  • Claim Submission Deadline: The final date by which all claim forms and supporting documentation must be received by the claims administrator.
  • Opt-Out Deadline: The last day by which you can choose to exclude yourself from the settlement. If you opt out, you retain your right to sue Subaru separately but give up any benefits from this settlement.
  • Objection Deadline: The final date to object to the terms of the settlement if you believe it is unfair.

Carefully review your settlement notice for all specific dates. Missing these deadlines can significantly impact your ability to receive benefits or pursue other legal options.

What if You Have Already Sold Your Vehicle?

Even if you have sold or traded in your affected Subaru vehicle, you might still be eligible for certain benefits. The settlement often covers former owners or lessees who experienced issues and incurred costs during their ownership period.

Check the settlement terms for specific provisions related to former owners. You may need to provide proof of ownership during the relevant timeframe and documentation of any EyeSight-related repairs or issues.

Where to Get More Information

For the most accurate and up-to-date information, always refer to the official sources related to the settlement:

  • Official Settlement Website: This website is typically managed by the claims administrator and contains all official documents, FAQs, and the claim form.
  • Settlement Administrator: Contact information for the claims administrator is provided in the official notice. They can answer specific questions about your eligibility and claim status.
  • Class Counsel: The lawyers representing the class members may also have information available on their websites.

Avoid relying solely on unofficial sources, as information can sometimes be inaccurate or outdated.

Conclusion

The Subaru EyeSight settlement offers important relief to owners and lessees of certain Subaru vehicles who may have experienced issues with the EyeSight Driver Assist Technology. Understanding the details of this settlement, including eligible vehicles, benefits, and deadlines, is crucial for protecting your rights.

By carefully reviewing the official settlement notice and following the claims process, you can determine your eligibility and secure any benefits you are entitled to. Always prioritize official sources for the most reliable information. For more helpful articles on vehicle maintenance, consumer rights, or understanding car technologies, explore SearchAndHelp.com.